Shipping policy

Shipping Information

We're pleased to offer free standard shipping on all UK orders.

Every order is dispatched using a reliable and fully trackable delivery service. Once your parcel leaves our boutique, you'll receive an email with tracking details so you can monitor your delivery every step of the way.

Order Processing

Orders are carefully prepared and processed Monday to Friday, excluding bank holidays.

We strive to dispatch all orders promptly. During peak periods or seasonal sales, processing times may be slightly extended, but we'll always keep you informed.

Please note that once an order has been placed, we cannot guarantee amendments or cancellations as our team works quickly to prepare your items for dispatch.

Delivery Timeframes

Estimated delivery times may vary depending on your location.

Please note that shipping times are estimates and may occasionally be affected by courier delays, adverse weather conditions, or periods of high demand.

International Orders

For deliveries outside the UK, customs duties, import taxes, or additional charges may apply based on your country's import regulations.

These fees are not included in your order total and are the responsibility of the recipient. We recommend checking with your local customs office if you have questions about potential charges.

Damaged or Missing Items

If your parcel arrives damaged or incomplete, please get in touch within 5 business days of delivery.

To help us resolve the issue quickly, please include your order number and clear photographs showing the damage or missing items.

Need Help?

If you have questions about your delivery or need assistance, our customer support team is here to help.

📧 info@daisyandmialondon.co.uk

We aim to respond to all enquiries promptly during business hours.